Cruise Ship Reviews : Romance Voyages Reviews
Luxor77 saw things this way:
Could have been great, but was not, May 24, 2011
Reviewer: Luxor77
Pros: The on-shore tours were very good, as were the cabins
Cons: Seriously overcharged by mistake; became sick, perhaps from food.
Departure port: Aswan
Region visited: Africa
Cabin category: Suite
I would have said this was a very good cruise, except that a good number of passengers got sick. Then, to make matters worse, our group of four was overcharged by nearly $2,000. Sonesta's financial department is almost impossible to deal with and the hours I have spent e-mailing them have achieved nothing. I now have to issue a letter disputing the charge to my credit card company. Do not trust Sonesta with your credit card information. If not for the financial issue, I still might have recommended this cruise, for I am not entirely sure that the illness of passengers was caused by food.
Sonesta Star Goddess reviews
Average customer rating:
2.11 / 5
2.11 / 5Average Rating based on 1 Review:
Value For Money
Cabin Design
Entertainment
Fitness Center
Food Quality
Ship Maintenance
Spa
Specialty Restaurant
Staff and Service
Cabin Design
Entertainment
Fitness Center
Food Quality
Ship Maintenance
Spa
Specialty Restaurant
Staff and Service
1.00
5.00
3.00
2.00
1.00
2.00
2.00
1.00
2.00
5.00
3.00
2.00
1.00
2.00
2.00
1.00
2.00
Luxor77 saw things this way:
Value For Money
Cabin Design
Entertainment
Fitness Center
Food Quality
Ship Maintenance
Spa
Specialty Restaurant
Staff and Service
Cabin Design
Entertainment
Fitness Center
Food Quality
Ship Maintenance
Spa
Specialty Restaurant
Staff and Service
1
5
3
2
1
2
2
1
2
5
3
2
1
2
2
1
2
Could have been great, but was not, May 24, 2011
Reviewer: Luxor77
Pros: The on-shore tours were very good, as were the cabins
Cons: Seriously overcharged by mistake; became sick, perhaps from food.
Departure port: Aswan
Region visited: Africa
Cabin category: Suite
I would have said this was a very good cruise, except that a good number of passengers got sick. Then, to make matters worse, our group of four was overcharged by nearly $2,000. Sonesta's financial department is almost impossible to deal with and the hours I have spent e-mailing them have achieved nothing. I now have to issue a letter disputing the charge to my credit card company. Do not trust Sonesta with your credit card information. If not for the financial issue, I still might have recommended this cruise, for I am not entirely sure that the illness of passengers was caused by food.
